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Hey everyone! I know many of you have been facing challenges with the PTPTN platform updates while trying to apply for a loan exemption recently. I've been there too. Just a few minutes ago, after hours of persistence, I finally completed the process of submitting all my documents.
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Here’s a reminder: make sure to use the desktop version of the MYPTPTN platform for this.
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How to find the exemption application page:
(1) After logging in, click on the "Service" tab.
(2) Select "Loan Repayment."
(3) Choose "First Class Bachelor's Degree Refund Exemption Application."
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Always remember that:
✅ The application is in BM , so open a Google Translate page in your browser if needed for translation.
✅ Have your parents’ employment and salary details ready.
✅ Prepare certified documents from your school, such as the graduation letter, MQA certification letter, and academic transcripts (consult your university’s PTPTN department for these documents).
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Once you complete all the steps, you’ll receive an email from PTPTN. As for how long it takes to get the exemption result, that depends on the PTPTN authorities.
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I hope everyone's application goes smoothly and that you all successfully obtain this study loan exemption!
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