Is this normal?

I just checked my feed, expecting a new follower, like or two, and some other random stuff, when I see that the OFFICIAL Lemon8 Beauty account messaged me. I don’t really know if this happens when you follow them, or something like that, but please let me know! #helplemon8 #whatisthis #help #Lemon8 #lemon8creator #lemon8beauty #lemon8community